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[bizsolutionsplus] When service reps and salespeople are not given the power to make decisions and fix client problems and complaints it becomes very de-motivating. From there it's just a small leap to frustration and that frustration is immediately transferred to the clients and customers.

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http://blogs.bnet.com [Blogs.bnet.com] | Business Blogs - RSS Feeds - Business Case Studies | Business ...: When service reps and salespeople are not given the power to make decisions and fix client problems and complaints it becomes very de-motivating. From there it’s just a small leap to frustration and that frustration is immediately transferred to the clients and customers. 

[Lgbusinesssolutions.typepad.com] bizsolutionsplus: Sales, Marketing and PR: Are there enough blog readers in any one industry (excluding marketers, communicators, advertisers, etc.) to use a blog as a niche marketing tool? Apparently, there is based on small but interesting numbers provided by The Legal Marketing Blog as a response to my original posting.

[MedBillAdvisor Blog] Start Last, Finish First: I found this article to be both enlightening and worth saving. It really doesn’t matter whether you’re a solo practicianer or part of a larger group - healthcare has got to begin to learn from others as it becomes more of a consumer-directed environment”¦ In fact, consider all of the “me-too”

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